Privacy Policy

Last Updated: January 23, 2025

She Thrive ("we," "us," "our") is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and disclose your information when you visit or make a purchase from shethrive.co (the "Site") or interact with us regarding our services (collectively, the "Services"). The terms "you" and "your" refer to the users of the Services, including customers, website visitors, or other individuals whose information we process.

Please read this Privacy Policy carefully to understand our practices regarding your personal data.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, operational requirements, or legal obligations. When we make updates, the revised Privacy Policy will be posted on this page with the "Last Updated" date. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Privacy Policy.

How We Collect and Use Your Personal Information

We collect personal information to provide, improve, and secure our Services. Below, we outline how we collect and use this information.

Information We Collect Directly from You

We may collect the following personal information when you interact with our Services:

  • Contact Information: Name, address, phone number, and email.
  • Order Details: Billing/shipping address, payment confirmation, and order history.
  • Account Information: Username, password, and security questions.
  • Customer Support: Information provided through customer inquiries or feedback.

Information We Collect Automatically

When you use our Site, we may automatically collect data about your interaction with the Services ("Usage Data") using cookies, pixels, or similar technologies. This may include:

  • Device and browser information.
  • IP address and network connection details.
  • Your interaction with the Site (e.g., pages viewed, time spent, and clicks).

Information We Obtain from Third Parties

We may receive information about you from trusted third-party sources, such as:

  • Service Providers: Platforms like Shopify, which powers our online store.
  • Payment Processors: Payment details required to complete transactions.
  • Marketing Partners: Data to enhance advertising and improve your experience.

All third-party information will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We use your personal information for the following purposes:

  1. Providing Products and Services:

    • To process payments, fulfill orders, and manage your account.
    • To send notifications related to purchases, shipping, and returns.

  2. Marketing and Advertising:

    • To send promotional communications via email or other channels.
    • To tailor advertisements to your preferences.

  3. Security and Fraud Prevention:

    • To detect and address fraudulent or malicious activity.

  4. Customer Support and Service Improvement:

    • To respond to your inquiries and improve your experience with the Services.

Cookies

We use cookies and similar technologies to:

  • Enhance your experience on our Site.
  • Analyze site performance and user behavior.
  • Provide personalized advertisements.

For more information about Shopify cookies, visit their Cookies Policy.

You can manage cookies via your browser settings, but doing so may affect the functionality of the Site. We also support the Global Privacy Control (GPC) signal to honor opt-out preferences for targeted advertising.

How We Share Your Personal Information

We may share your personal information with:

  • Service Providers: For payment processing, order fulfillment, and technical support.
  • Marketing Partners: To deliver tailored promotions and advertisements.
  • Legal and Regulatory Authorities: When required to comply with applicable laws.
  • Affiliates: Within our corporate group to streamline operations.

We do not sell your sensitive personal information without your explicit consent.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access/Know: Request access to the information we hold about you.
  • Delete: Request deletion of your personal data.
  • Correct: Request corrections to inaccurate information.
  • Opt-Out: Choose not to have your information used for targeted advertising.
  • Portability: Request a copy of your personal data in a portable format.
  • Withdraw Consent: Revoke consent for data processing, where applicable.

To exercise your rights, please contact us at support@shethrive.co. We may require proof of identity to process your request.

Children’s Data

Our Services are not intended for children under 16. If you believe we have collected information about a child, please contact us to request its deletion.

Security and Retention

We take reasonable measures to protect your personal information. However, no system is entirely secure, and we cannot guarantee absolute security. We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or comply with legal obligations.

International Data Transfers

Your information may be transferred and processed outside your country of residence. When transferring data from the EEA, we rely on recognized legal frameworks like Standard Contractual Clauses to ensure adequate protection.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us: